Frequently Asked Questions

Welcome to the FAQs (Frequently Asked Questions) forum. The following questions and answers are in response to actual email that we receive from customers like you on a regular basis. This is your best starting point as most questions can be answered here. If, after all that and you still can't find the information you are looking for, you are encouraged to contact us directly in the Feedback forum and we will get back to you as soon as absolutely possible with an answer.
	Do you have a mail-order for Beanie Babies?
	Beanie Babies definitely make up the majority of questions we get here at Mark's Hallmark. Unfortunately, the answer is no. We are simply not geared up to mail order merchandise and with Beanie Babies, we have a hard enough trying to keep stock in our stores. We would not be able to keep a steady enough supply to warrant a mail-order service at this time.

	Why do some of your stores have Beanie Baby hotlines? When I call the regular number I get these hotlines!
	No one could have guessed how unbelievably popular Beanie Babies would have become but their unprecedented demand has forced us to field phone calls electronically. We simply don't have enough people in the stores to handle the hundreds of phone calls we get on a daily basis regarding Beanie Babies. For those of you calling regarding Beanie Babies, this gives you an immediate answer to the daily stock inventory and for those of you with other questions, you can bypass this hotline and key in a number to talk to a sales clerk.

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